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Press Release20 September 2024Siemens MobilityMunich
DSB selects Sqills' S3 Passenger as a new inventory system
DSB selects Sqills' S3 Passenger as a new inventory system.
“We are excited about partnering with
Sqills because we want to continue to provide the best possible service for our
passengers while ensuring that we modernize our offer. Our inventory management
system is at the heart of the DSB system landscape, making it a critical part
of our commercial platform. Sqills’ proven implementation track record plays a
large role in feeling confident in this long-term partnership,” said
Jens
Visholm Uglebjerg, Commercial Director DSB.
The fact
that S3 Passenger meets virtually all DSB requirements out-of-the-box and
Sqills’ proven implementation track record are key enablers of a relatively
short implementation project. “We are
honored to partner with DSB in their journey to replace their reservation
system. At Siemens Mobility, we are committed to driving the digital transformation
of the rail industry by delivering technology that drives operational
efficiency and ensures great passenger experience. We look forward to a
successful collaboration, supporting DSB in meeting the evolving needs of their
passengers and the industry," said
Devina Pasta, CEO of
Siemens Mobility Software.
“Over the
past few years, we have continued to establish ourselves across Northern Europe
and partnering with DSB is another indicator of the maturity of S3 Passenger.
We feel that we are at the start of a great partnership that will be defined by
a collegial and professional approach to jointly bringing better service to the
Danish train traveler,” added
Johan Nieuwerth, Chief Product Officer Sqills.
Optimizing the customer experience
DSB is the leading Danish train
operator and the largest train operator in Scandinavia. Last year, DSB
transported more than 160 million passengers with around 5.000 train services
per week. DSB’s network runs urban, intercity and regional services, as well as
international services.
One of the
most important future goals for DSB is further improving the overall customer
experience while optimally using their available capacity. The S3 Passenger
seating algorithm allows DSB to optimally allocate and sell available capacity
during peak hours and leverage off-peak capacity more effectively.
The new
partnership significantly extends the booking horizon for DSB. With S3
Passenger, DSB can be more flexible in terms of adjusting to timetable changes.
DSB benefits from this added flexibility while having the option to open ticket
sales much longer before departure, even when later timetable updates require
dynamic rebooking to the final departure times.
Another
important aspect for DSB is making the complete journey more enjoyable for
passengers. Keeping passengers informed about any changes to their journey
through better and more direct communication.
Increasing offers and adapting to demand
DSB is also
investing in an extensive transformation of its train fleet. Ageing train sets
will be replaced by more modern electric and more climate-friendly trains,
including 42 Vectron locomotives built by Siemens Mobility. The added fleet
asks for flexibility in managing availability easily and dynamically on both
the logical and physical level: S3 Passenger will provide DSB with the
necessary capabilities to serve Danish train travelers optimally.
To this
end, DSB will be able to introduce dynamic zones in their trains, new off-peak
fares provide more flexible booking and after-sales options. If there is an
increased demand for certain types of seat capacity, DSB will be aware of this
and can adapt accordingly.
Siemens Mobility is a separately managed company of Siemens AG. As a leader in intelligent transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2023, which ended on September 30, 2023, Siemens Mobility posted revenue of €10.5 billion and employed around 39,800 people worldwide. Further information is available at:
www.siemens.com/mobility