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Press Release06 November 2019Digital IndustriesNuremberg
New Mindsphere app from Siemens supports Predictive Services for Drive Systems
Transparency for spare parts and servicing as well as increased servicing efficiency based on predictive analytics.
With the new service portfolio including Mindsphere app, Siemens is focusing on the operative demands of machine users, who are looking for full transparency for spare parts and servicing. Thanks to digital support via the Mindsphere app, Siemens can offer customers optimized service cycles, increased service efficiency, easy and streamlined documentation, plus full transparency for historical service activities.
Predictive Services for Drive Systems comprises a comprehensive service package where first a digitalization check is carried out and then the connection to Mindsphere is established. The Mindsphere Predictive Service Assistance app supports customers continuously by providing an overview of assets and service triggers, for example defined KPIs and operating hours based on predictive analytics. The app also offers transparency and detailed information for spare parts depending on the configuration of the drive system and for recommended and pending service work. In addition, it includes an assistant for planning, implementing and documenting maintenance activities and offers an easy ordering function via the Siemens ServiceMall and the Global Service Platform (GSP).
With Predictive Services for Drive Systems, customers benefit from increased productivity and reduced downtimes for their machines and plants. With support from the associated Mindsphere app, they can also enjoy full transparency for spare parts and maintenance activities to reduce risk through simple weak-point analysis. In addition, the app makes maintenance more efficient and streamlines the ordering process.
With digital services, Siemens is supporting digital transformation all the way through from consulting to implementation. The company is therefore assisting customers on the path to digitalization – from strategic consulting for industrial digitalization through to solution consulting to improve productivity.
For this press release
Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, DI drives the digital transformation in the process and discrete industries. With its Digital Enterprise portfolio, DI provides companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Optimized for the specific needs of each industry, DI’s unique portfolio supports customers to achieve greater productivity and flexibility. DI is constantly adding innovations to its portfolio to integrate cutting-edge future technologies. Siemens Digital Industries has its global headquarters in Nuremberg, Germany, and has around 75,000 employees internationally.
Siemens AG (Berlin and Munich) is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 170 years. The company is active around the globe, focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. Through the separately managed company Siemens Mobility, a leading supplier of smart mobility solutions for rail and road transport, Siemens is shaping the world market for passenger and freight services. Due to its majority stakes in the publicly listed companies Siemens Healthineers AG and Siemens Gamesa Renewable Energy, Siemens is also a world-leading supplier of medical technology and digital healthcare services as well as environmentally friendly solutions for onshore and offshore wind power generation. In fiscal 2018, which ended on September 30, 2018, Siemens generated revenue of €83.0 billion and net income of €6.1 billion. At the end of September 2018, the company had around 379,000 employees worldwide. Further information is available on the Internet at
www.siemens.com
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Contact
Katharina Lamsa
Digital Industries
Gleiwitzer Str. 555
90475 Nuremberg
Germany
90475 Nuremberg
Germany
+49 (911) 895-7975