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Press Release17 July 2024Siemens AGZug, Switzerland
Siemens Xcelerator partner ecosystem boosted with AI-driven field service and asset management solution from IFS
(L to R) Ingo Erkens - CTO Electrification & Automation at Siemens, Boris Tolkien - Global Head of IoT and Digitalization Electrification & Automation at Siemens, Puneet Singh - VP Technology Innovation Electrification & Automation at Siemens, Jonathan Hyden - Global Director Service Management Business Unit at IFS, James Lewis - Global Head of Service Management Business at IFS, Stephan May - CEO Electrification & Automation at Siemens, Jesse Skierszkan - Head of Xcelerator Partner Ecosystem Electrification & Automation at Siemens
The powerful SaaS solution includes
AI-enabled asset monitoring and a scheduling and optimization engine that
enables increased resource utilization and service uptime of assets in
electrical substations. By adding IFS's cutting edge industrial AI suite to the
Siemens Xcelerator partner ecosystem, an open ecosystem of certified partners,
Siemens has expanded its offering to deliver unparalleled end-to-end value for
customers in utilities, industries, and critical infrastructure.
This latest portfolio addition addresses key
challenges faced by customers including aging infrastructure, supply chain
constraints, lack of transparency around critical spare parts and inventory
management, and a shortage of experienced personnel. Through the integration of
real-time asset performance data with automated workflows, parts management,
and field service execution, the solution enables organizations to optimize
maintenance strategies and reduce operational costs.
“Our customers are facing complex challenges
including the need to increase productivity, optimize OPEX conditions, and
minimize downtime, while meeting sustainability goals. Technology that
underpins the entire asset and service lifecycle is therefore key, as
sustainability success depends upon how well you manage and maintain your
enterprise assets,” says Stephan May, CEO of Electrification and Automation at
Siemens Smart Infrastructure. “By adding the IFS suite to Siemens Xcelerator,
our customers are set to benefit from an expanded offering that truly
complements our newly launched Electrification X portfolio.”
Siemens' Electrification X Asset Management
applications now leverage APIs to offer completely automated information flows
- data stemming from IoT sensors and enriched by Siemens’ domain analytics -
for use in IFS’ industry leading AI-powered suite. This allows for triggering
automated work orders, inspection checks, inventory, and spare parts management
for electrical substation critical assets. Customers benefit from a single pane
of glass to view unified data from multiple sources, providing insight into
asset health, alongside enterprise-wide automated workorders, inventories, and
spare part management, all of which saves them costly CAPEX and OPEX. The
unique value proposition lies in IFS's ability to identify the detected asset
anomalies from Siemens' systems, automatically log them, display them in
lobbies, create required tickets, schedule work to the right crew at the right
time, dispatch the operatives, and execute in the field.
“We are delighted to form part of the
Siemens Xcelerator partner ecosystem,” says James Lewis, Head of Service
Management Business Unit at IFS. “With the end-to-end value of our joint
solution, from issue detection through to resolution, our customers will
benefit from one powerful SaaS application offering fully automated information
flows for AI-enabled health assessments of critical assets, right through to
ensuring service uptime through optimization and scheduling of the field force,
and utilization of assets in electrical substations.”
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Siemens Smart Infrastructure (SI) is shaping the market for intelligent, adaptive infrastructure for today and the future. It addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings, and industries. SI provides customers with a comprehensive end-to-end portfolio from a single source – with products, systems, solutions, and services from the point of power generation all the way to consumption. With an increasingly digitalized ecosystem, it helps customers thrive and communities progress while contributing toward protecting the planet. Siemens Smart Infrastructure has its global headquarters in Zug, Switzerland. As of September 30, 2023, the business had around 75,000 employees worldwide.
Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group generated revenue of €77.8 billion and net income of €8.5 billion. As of September 30, 2023, the company employed around 320,000 people worldwide. Further information is available on the Internet at www.siemens.com.
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers — at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of over 6,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 6,500+ customers. Learn more about how our enterprise software solutions can help your business today at www.ifs.com.