Can Siemens offer advice independently of their own products when helping customers to develop a digitalization strategy? This is a fair question. Working together with customers, Philippe Thiel, who specializes in digitalization consulting for the pharmaceutical industry at Siemens, has always been able quickly alleviate any concerns in this regard. “In fact, our pharmaceutical customers are often pleasantly surprised when they learn about our approach.” He finds that customers value both the holistic approach and the modular solutions. “We have a flexible, modular system that our customers can fully customize,” notes Steeve Baudry, Head of Digitalization Consulting at Siemens.